ITSSAR (Independent Training Standards Scheme and Register) visited our Southampton branch on Tuesday 29th Jan 2019 whilst Joe Vickers was completing day 7 of a 10 day Forklift instructor course.
Training delivery, training materials, documentation, insurances, classroom and practical lesson facilities and
instructor course paperwork were monitored on this visit.
Monitoring Advisor, Martin Webber left the following comments:
Insurances and documentation appear to be current and were available.
Classroom lesson facilities were presented to a very good standard and were equipped with varied, relevant and effective presentation aids and materials.
The room was comfortable, well – lit, ventilated and arranged to suit a large group of learners. Tables, chairs and work space were all provided for 6 candidates and tutor.
Practical lesson facilities were spacious and equipped with an industrial racking system. Various loaded pallets of different shapes, weights and sizes were all available for exclusive use. Empty pallets were also in good supply for constructing steering exercises and stacking and de – stacking manoeuvres.
The area was suitably controlled by a roller shutter door and relevant safety signage.
Instructor course paperwork was available, completed at the current stage of training and contained all relevant and required assessments and candidate criteria
There were no areas of improvement identified on this visit.
Typically, Joe delivered critique in a firm, fair and friendly manner, highlighting the considerable strengths and improvement areas of candidate performance.
Areas of critique included: 1. Being technically correct 2 Identifying faults, fault anticipation 3 Relevant questions in instruction 4 Lesson content 5 Control of group
In my opinion, if the group continue to improve and respond to Joe’s guidance, I see no reason why the ITSSAR standard should not be achieved.
2 Start Ltd (Southampton) have been awarded Cat 3 accreditation.
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