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Course Overview
Imagine stepping into a dynamic role at the heart of traffic management. Our Traffic Operator Apprenticeship Training equips you with the skills to orchestrate the smooth, safe flow of vehicles and goods. Picture yourself coordinating shipments from manufacturers to their final destinations, ensuring efficient delivery. 2-Day Operator Licence Awareness Training (OLAT) is also added as a bolt-on.
Who is this course for?
This apprenticeship is ideal for individuals looking to start a career in transport or logistics operations, or existing employees in admin or warehouse roles looking to progress.
Course Modules
Throughout the apprenticeship, learners will develop key knowledge, skills and behaviours including:
– Transport regulations and legal compliance
– Route planning and scheduling deliveries
– Communicating with drivers, customers, and stakeholders
– Monitoring deliveries and resolving issues
– Fleet and vehicle coordination
– Health, safety, and risk management
– Use of transport systems and logistics technology
– Resource planning and operational efficiency
These modules prepare apprentices to work in fast-paced transport environments and support daily operations effectively.
How is this course delivered?
This apprenticeship is delivered through a combination of on-the-job training (with you the employer), off-the-job training (minimum 20% of working hours, practical driver training, and online learning.
How is the course assessed?
At the end of the apprenticeship, learners complete an End Point Assessment (EPA), which includes a knowledge test and a professional discussion with an examiner. You will also complete your practical driving assessment to gain your licence.
All three elements must be passed in order to achieve the apprenticeship.
Costs & Funding
Apprenticeships are heavily government funded. If your company is Levy paying your training is fully funded. Non-levy employers typically pay 5% of the course cost (£300 contribution.)
Course Duration
Apprenticeships typically take around 12 months to complete, but can be completed in as little as 8. The exact duration may vary depending on your requirements as a business.
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We’re Rated Good by Ofsted
8 Months Minimum
£300 Contribution*
What’s received?
- Access to online E-folio
- Access to bespoke learning for functional skills (if applicable)
- Access to bespoke online courses
- Completion of all driver training and licence acquisition
- Completion of eight bespoke CPD modules
- Completion of the sixteen apprenticeship modules
- It’s a block release course (student comes to us when needed, not day release)
- Option to add bolt-on courses for a reduced cost.
Ofsted Report
We are proud to be rated ‘Good’ by Ofsted, which means our apprenticeship training has been independently recognised for its quality, effectiveness, and learner support. For employers, this provides reassurance that your apprentices will receive structured, high-quality training that meets national standards and delivers real results in the workplace.
How does the apprenticeship work?
For employers, apprenticeships are a highly cost-effective way to train staff, with training costs covered by up to 100% government funding. They aren’t just for school leavers, anyone aged 16 or over is eligible, with no upper age limit. This means you can use apprenticeships not only to recruit and train new team members but also to upskill or retrain existing employees.
The Urban Driver Apprenticeship runs for a minimum of eight months. During this time, apprentices need around six hours per week for off-the-job training. This can be scheduled flexibly to fit around busy trading periods. Off-the-job training includes completing e-learning modules, shadowing, and undertaking the required learning activities to achieve the qualification.
Each apprentice will have access to their own online apprenticeship platform, where all training resources are uploaded and progress is tracked. As an employer, you’ll also have access to this system, allowing you to monitor their development week by week.
To get started or find out more, all you need to do as the employer is book a free discovery call with our apprenticeship manager, Nicky.
Arrange Your Discovery CallWhat will it cost you as an employer?
If your business is a levy-paying employer (meaning your annual payroll is over £3 million, so you already pay into the government’s Apprenticeship Levy), then the apprenticeship training is fully funded for you.
If your business is not levy-paying (most smaller and medium employers fall into this category), you only pay 5% of the total course cost, and the government funds the remaining 95%. For this course, the contribution is £300.00
How much time/ commitment is required?
An apprenticeship typically requires around six hours per week of off-the-job training, though this is flexible and can include activities such as e-learning, shadowing colleagues, or practical tasks related to the role.
The full programme usually lasts around 8 months; however, the training is designed to fit around the needs of the business, ensuring apprentices can continue contributing to their role while developing new skills.
Is it only available for school leavers?
No, apprenticeships aren’t just for young people finishing school. They are open to anyone aged 16 and over, with no upper age limit. This means they can be used not only to recruit and train new staff, but also to upskill or retrain existing employees, and even support career changers who want to gain recognised qualifications while working.
For employers, this makes apprenticeships a flexible and cost-effective way to build skills across the workforce.
Apprenticeship Training Roadmap
Below is what you can expect from your apprenticeship:
Comprehensive Learning Modules
Knowledge Training:
You will receive formal, structured learning covering all key areas of traffic operations, including:
- Transport regulations and legislation.
- Route planning, scheduling, and fleet management.
- Effective use of logistics software and technology.
- Customer service and communication best practices.
- Health, safety, and environmental standards in the transport industry
Practical Skills Development:
Gain hands-on experience through our carefully designed training that will enable you to:
- Coordinate the allocation of drivers and manage vehicle availability.
- Engage in real-time problem-solving within logistical operations.
- Communicate effectively with drivers, customers, and key stakeholders.
Access to E-Learning & Resources
You will have access to our digital learning platform, which provides you with a range of learning resources, interactive simulations, and quizzes to reinforce your knowledge and support your learning and EPA preparation.
On-the-Job Learning Opportunities
Workplace Training:
The majority of your learning will take place on the job, allowing you to apply theoretical knowledge directly in real-world traffic operations. We will collaborate with your employer to ensure you receive the experience needed to meet the required standards.
Mentorship & Guidance:
Throughout your apprenticeship, you will benefit from personalized mentorship, providing regular feedback and support to help you excel in your role.
Support Services
Tutoring & Workshops:
Take advantage of additional tutoring sessions and workshops, designed to deepen your understanding of complex topics.
Career Guidance:
We also provide career advice to help you plan the next steps in your career beyond the apprenticeship.
Regular Progress Reviews
Performance Tracking:
We will schedule regular reviews to monitor your progress, ensuring you stay on track and have the opportunity to address any areas for development.
Personal Development Plan:
Together, we will create a plan to map your learning objectives, ensuring you are constantly progressing toward your career goals.
End-Point Assessment (EPA) Support
Portfolio Building:
You will be guided in creating a portfolio of evidence that reflects your acquired skills and competencies.
EPA Preparation:
As you approach the end of your apprenticeship, we will provide focused preparation for your End-Point Assessment. This includes mock assessments, feedback, and detailed guidance to ensure you are confident and well-prepared.
Functional Skills Training (Optional)
For those requiring additional qualifications in English and Mathematics, we offer support to help you achieve Level 2 functional skills, ensuring you meet all apprenticeship requirements. This is optional and down to the employer to decide whether or not you must complete functional skills.
Industry Exposure & Networking Opportunities
Our program includes access to industry events, guest speakers, and networking opportunities. These experiences will give you a broader understanding of the transport sector and allow you to connect with professionals in the field.
Types of training
- Off-the-job (20%)
- ‘Off-the-job’ training is delivered by 2 Start Ltd during your apprentice’s normal working hours.
- On-the-job (80%)
- ‘On-the-job’ training is delivered by the employer during your apprentice’s normal working hours.
